Refunds & Returns Return & Exchange Policy
Return & Exchange Period will honor returns or exchanges for 30 days after initial purchase date.


Refund & Returns Details

All original accessories (connection cables, remotes, etc.) and packaging must be returned with the original product to be considered for a refund.

Unless a unit is defective or damaged in shipping, we will charge a 25% restocking fee on opened Tablet, TV and Radio products (Tablet Model DDA850R, TV Models DHT235, DMT336R, DMT270R and Eton Radios)

Single items returned after a bundle purchase will be refunded at the single item price. 

All AA battery sales are final and not eligible for returns.

Refunds will be credited to the original credit card or PayPal account used for payment. Once we have processed a refund, you will be notified via email. Note that it may take two to three business days for a refund to display on your bank  statement.


How To Return Your Items:

  1. Pack your return in the original shipping package, if possible.  We will send you a pre-paid return shipping label.  Please contact us directly at to arrange for postage.
  2. Include the original packing slip or a note with your name, order number and a phone number where you can be reached. Please indicate the reason for the return.
  3. Include all original packing materials, manuals and accessories.
  4. Send your return to:
Return Merchandise
600 E. Carmel Drive, Ste. 107
Carmel, IN 46032

Contact us by e-mail at or by telephone at (317) 819-8347 between the hours of 9am-5pm ET for assistance.

Consumers should contact the device manufacturer directly for warranty repair issues at the toll-free number provided in the device instruction manual.


Revised October 25, 2013